Refund Policy

Refund & Return Policy

All sales are final.

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Due to the nature of our products—including collectibles, vintage items, formal gowns, and custom or specialty items—we do not offer refunds, returns, or exchanges once a purchase has been completed.

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Please review all product details carefully before purchasing. Many of our items are one-of-a-kind, vintage, or specially sourced, and availability may be limited.

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For clothing alterations, gift baskets, special orders, and in-store or online purchases, payment is final once services have begun or items have been prepared.

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If you receive an item that is damaged or incorrect due to an error on our part, please contact us within 48 hours of pickup or delivery so we can review the issue.

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By completing a purchase with Ann’s Collectible Treasures and Gifts, you acknowledge and agree to this policy.